FAQs

Frequently asked questions

Most frequent questions and answers

How much is the delivery fee for an order?

Delivery is Free for all orders worldwide. No fees and no hidden charges

How long does delivery take?

> USA: 2-3 business days

> Canada: 3-5 business days

> European Union & United Kingdom: 4-7 business days

> Australia: 6-8 business days

What happens if my parcel does not arrive?

We guarantee the delivery and we will re-ship or compensate in case the order does not arrive

What payment methods do you accept?

We accept payment through Paypal, Zelle, Bitcoin, etc. 

Can I change or cancel my order after payment?

Please contact us. You cannot modify or cancel your shipped order

What should I do if I receive a damaged or wrong product?

Immediately call our hotline or leave us a message on our email with your product details including your order number and account name.

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